Good1's Commitment to Responsible Gaming
Good1 is a trusted online entertainment platform in Bangladesh. We believe gaming should always be a source of fun — never stress or harm. Our responsible gaming policy is built around keeping every user informed and safe, so they can enjoy the platform while staying in full control of their life, family, and finances. We never push users beyond their limits or encourage excessive play. Instead, good1 gives every active player the opportunity to review their gaming habits and provides guidance whenever support is needed. Respecting the social and family values of Bangladesh, we are committed to operating good1 as a safe, transparent, and responsible platform at all times.
Rules and limits are clearly communicated
Set your own limits
24/7 support team on standby
Registration is open to users aged 18+ only
Recognize the signs of risky behavior
When online entertainment becomes a habit, certain warning signs may appear that deserve your attention. Problem gaming typically starts gradually and intensifies over time, so recognizing the early signs is crucial. If you notice that gaming is affecting your daily life, work, or relationships, it is time to reassess. good1 wants you to stay informed — if you feel concerned, seek support right away. If several of the signs below apply to you, it is worth speaking with a professional.
- Wagering more money than you can afford
- Chasing losses by placing more bets
- Borrowing money or taking loans to fund gaming
- Struggling to cover day-to-day expenses
- Hiding your gaming from family or friends
- Being unable to stop playing, or repeatedly trying and failing to do so
- Feeling anxious or uneasy when unable to game
- Neglecting work, studies, or family responsibilities
- Sleep problems or insomnia
- Becoming irritable or short-tempered
- Deteriorating diet and physical health
- Constantly thinking about gaming
- Placing increasingly larger bets to chase the same level of excitement
- Being unable to stop even after winning
- Playing to win rather than for entertainment
- Spending more time gaming than before
Tips for setting time and budget limits
The most effective way to game responsibly is to set clear time and spending limits before you start. Before logging in to good1, ask yourself — how long will I play today, and what is my maximum spend? Deciding on both upfront significantly reduces the risk of playing too much. Remember, there is no reliable way to make money from gaming — it is purely entertainment, and you should always be prepared for losses. Never wager money you cannot afford to lose; only use funds set aside for leisure and fun.
Set a fixed daily amount in BDT that you are comfortable spending on gaming. Once that amount is gone, call it a day. It is best not to keep a large balance in your account, as this helps reduce temptation.
Set a timer on your phone before you start playing and make sure to take a break when it goes off. Research shows that sticking to set time limits makes gaming more enjoyable and safer. Try to keep at least two gaming-free days each week.
Track your gaming spend each month and see what percentage of your total entertainment budget it accounts for. If gaming is eating into other essential expenses, it's time to reassess.
Self-control features
Good1 offers several practical tools to help every user stay in control of their gaming experience. Using these tools is not a sign of weakness — it is a mark of a mindful and responsible player. To activate any of these features at any time, visit your account settings or contact the Help Center. The good1 support team will help you choose the right option and process your request without any judgment or questions.
Set a cap on how much you can deposit daily, weekly, or monthly before you start playing. Limits take effect immediately once set and cannot be increased before the specified period ends — making this one of the most effective safeguards against overspending.
If you feel like you need a break, you can request a temporary cooling-off period of anywhere from 24 hours to 30 days. During this time, you will not be able to log in or place bets. Your account will reactivate automatically once the period ends. This feature gives you the space to step back and make decisions with a clear head.
If you feel you need a longer break, you can request self-exclusion to deactivate your account for a minimum of 6 months or permanently. During self-exclusion, good1 will not send you any promotional messages, and any attempt to open a new account will be declined. This is the strongest self-protection measure available.
You can review your account history at any time — including time spent, deposits and withdrawals, and your overall profit and loss. Checking this regularly helps you see the full picture and stay aware of your habits.
You can enable automatic logout after a set period of time, which helps prevent extended uninterrupted sessions. Setting a maximum session length makes it easier to avoid spending more time than you intended.
You can turn off promotional notifications, bonus offers, and reminders. These alerts can often trigger temptation, so enabling this feature makes it easier to protect yourself from unwanted impulses.
Protection of minors
Good1 strictly ensures that only individuals aged 18 and above may register and participate on the platform. Age verification is carried out during registration, and identity documents may be requested in cases of doubt. Any account found to be used by a minor will be suspended immediately. We urge parents and guardians to stay aware of their children's device and internet use, and to consider parental control software where appropriate. good1 does not run any advertising or promotions targeting minors.
- Mandatory age declaration and verification process at registration
- Account sharing is strictly prohibited and a violation of our Terms & Conditions
- Support & counselling services for parents
- Option to immediately suspend your account if any irregularities are suspected
- Ability to withhold payments if identity verification is not completed
Advice for parents
The following steps may help keep children and teenagers in your household away from online gaming sites:
- Set password protection and screen time limits on your devices
- Use parental control tools like Net Nanny or Google Family Link
- Keep your bank cards and online payment accounts secure
- Have an open conversation with your child about online safety
- Reach out to the good1 support team with any concerns you may have
Life balance & professional support
Gaming should be a small part of your life — not the whole of it. good1 believes that balance across family, friends, work, health, and hobbies is the key to a happy life. If you ever feel like gaming is becoming more important than everything else, that is a warning sign. Spend time with the people you care about, pick up new hobbies, and stay physically active. Remember, asking for help takes courage — and good1 is always by your side.
Healthy Lifestyle Tips
- Get at least 30 minutes of physical exercise every day
- Make it a habit to share meals and conversations with your family
- Pursue hobbies like studying, music, cooking, or sports
- Stick to a sleep routine and cut down on screen time at night
- Get involved in social activities with friends and your community
Seek professional support
If managing things on your own feels overwhelming, consider speaking with a mental health professional. A number of organisations in Bangladesh provide professional support for addiction and mental health concerns.
- Contact the National Mental Health Helpline
- Consult the psychiatry department at your nearest hospital
- Talk to a trusted family member or friend
- The good1 support team can point you toward the right resources
Need help? good1 is always here for you
Contact our support team for any concerns, questions, or help you may need. We are committed to assisting you without judgment.